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Every company says they’re data-driven now. The real question is whether they actually know how to use the data they have. In this episode, Achilles Young, BP PMO Director at Medtronic, talks about one of the biggest challenges large organizations face: turning data into meaningful action without falling into the trap of confirmation bias.
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Complaint handling is one of those functions every MedTech company has, but not every company gets right. In this conversation, Shelly Gallup, SVP of RAQA at Glidewell Labs, pulls back the curtain on what actually makes a complaint handling system effective. And it starts earlier than most people think. Large Medtech organizations are complex by design. There are multiple teams with shared responsibilities and competing priorities, and somewhere in the middle of all that, problems still need to get solved. In this Medtech Snapshot episode, Achilles Young puts a spotlight on what it actually takes to operate in a matrix environment. |
AboutThe MedTech Snapshot Podcast, hosted by Square-1 Engineering’s Travis Smith, features quick insights from industry executives on topics like startups, funding, product development, finance, manufacturing, and more. Archives
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