We’ve all experienced it – too much work, not enough time or resources to complete it. Day after day passes, the work doesn’t slow down but your time frames become shorter and shorter furthering the stress of the looming workload.
All companies, start up to conglomerate, experience this same situation. They’ve got work they can’t get to given the circumstances of their business. Usually it’s…
We can all agree we’ve seen this first hand and very well may be living it now within our current companies.
The key question then becomes, “How do we address the ‘too much work, not enough [blank]’ commonality we all share?”
First, we need to assess the work in question and is it mandatory to keep close to the chest? Meaning, are we the only ones who can do the work?
If your answer is:
NO – “the work can be done by someone else”; we should begin looking for alternative means for getting the work done via our supply base or strategic partners. First, review your existing base of suppliers and their capabilities to see where work can be sent out. Second, identify consulting firms which provide outsource services. Many times the word ‘outsourcing’ is used as an all encompassing description for service providers that offer project or work package support, often which can be done onsite with the client just as easily as offsite – which would be the traditional method of outsourcing.
YES – “the work can only be done by our organization”; we should review the matrix of resources versus project loads. Undoubtedly there are resources within the organization that aren’t working at full capacity and or are assigned to projects which aren’t immediate. The trick with this approach is it may not satisfy the situation long term, often times when we try to keep things in house all we do is push off the situation to a later date. If that doesn’t work, test your bias on ‘the work can only be done by us’.
If you are in fact going to consider using an outsourcing or consulting firm to support you in your work projects be sure to follow this simple three step process to ensure you’re picking the right partners:
Key Take Away:
Sometimes the best business decision we can make is deciding what work we want to do [internally] to increase our capacity and efficiencies while outsourcing work to suppliers or service providers which specialize in project work. In turn, this means we can focus on the mission critical work, that we enjoy and are great at doing while giving someone else the work and or projects we can’t handle or don’t want to deal with.
Utilize the below decision tree diagram (yes, it’s overly simplified) to help you determine if the work you have in question should stay internally versus would benefit from being handled by an outside source.
Are you looking for an outside services firm to help you with your projects? If so, our company Square-1 Engineering, would be happy to speak with you about your needs. Check us out at and let us know how we can help.
For the past 13 years I’ve worked exclusively supporting Orange County, CA ecosystem of growing gigs (aka consultants, freelancers, etc). It’s been a while ride to say the least with endless learning opportunities along the way!
During my time working with gigs and professionals alike I seem to find myself engaged in a variety of conversations having to do with professional guidance. I’m certainly no career counselor but have witnessed enough over the years to have noticed more than a few trends with the path and decision making an average career takes.
One of the most consistent questions I get from people I’m interacting with is…
“How can I become a consultant [gig]?”
This question is interesting in of itself because the very statement overlooks a very important consideration: do we understand what the life of a full-time consultant is like? And just as important, can I keep my full-time job and do consulting (aka freelancing, moonlighting, etc) on the side? Lastly, why are you considering being a consultant in the first place?
Before you start considering leaving your comfy desk job for the wild ride of becoming a career consultant spend time thinking about how you feel and perform with the following:
Key Take Away: Check yourself before you wreck yourself. (thanks Ice Cube for that insightful lyrical melody) Ice Cube was on to something here – before you jump into [consulting] spend time to learn about the life of a consultant and the realities that come with it.
Action Item: Rather than leaving your day job, start your consulting experience by picking up a couple small jobs you can do on the side in the evenings or weekends. This will give you a chance to learn how to interact with clients, manage projects and your time. Do 3-4 projects then reassess those experiences, what you learned, how you performed and things to change for the future. Once you’ve done that you’ll have a better perspective of the life of a consultant and whether or not its right for you.
There’s one thing which has a direct impact to the success a business experiences throughout the year – hiring. Do it right, you’ll probably have a good year. Do it wrong, well, let’s just say you’ll quickly find yourself heading down crap creek without a paddle.
Hiring is an art and a science combine. It’s a tricky process, so much so Harvard Business Review cited 80% of employee turnover is due to bad hiring decisions. Failing to hire the right people can also have a big impact to the company’s financials. According to Dice, an online job board, poor hiring decisions for employees earning $100,000 annually lead to an average cost of $250,000. Basically, if the hiring decision you make ends poorly you can expect that mistake to represent 2.5 times the cost of whatever the salary of the person is you are hired. If they’re at an executive level the cost is even higher.
Long and short, your ability to make the right hiring decisions in 2019 will be crucial to the success of your business, your fellow employees, your newly hired employees and your own career.
Approaching the hiring process with a strategic game plan allows us to increase our chances of successful hiring exponentially while overcoming fears and apprehension along the way. Previously I had shared in another article 15 hiring tips to find the best employees. 15 is a lot, who’s got time for that many tips! Therefore, I’ve summarized it to the top 7 most tips you need to take into consideration when hiring. For the full article and descriptions of each of these tips click here.
Looking to hire successfully in 2019 Follow these seven tips:
1. Know & Share Your WHY
2. Know What You Want Before You Interview
3. Know Your Non-Negotiables
4. Hire Character Over Competency
5. Share Your Leadership Philosophy
6. Ensure Your Interview Process & Collaborators Are Tight & Timely
7. Challenge Your Own Mindset
It’s amazing to learn than an estimated 70% of companies don’t have a specific process they follow to ensure their hiring process is streamlined and effective. As a result HBR identified that 80% of turnover is due to poor hiring decisions which can be directly correlated to a lack of planning and consistent processes along the way.
While this sounds scary, we do know what it takes to be successful in the hiring process. We know this because we can look at where company’s struggle in the hiring process and then use that information to improve our own processes.
The eight reasons company’s struggle to hire great people are, in no particular order:
Key Takeaway: Be prepared to lead your hiring process with your company’s WHY and get a plan in place!
Action Item: Craft a specific plan for your hiring process including what you need in a new employee. Get a couple key people involved, ensure they are trained on how to interview, while making sure everyone is on the same page with what the company needs in the new person before you start interviewing. Everyone should be interviewing using the same criteria and scoring. Decision making should be left up to one or two people, not a kumbaya group agreement.
How often do you hear someone say “I’m going to be (or am at present) great at my job”, yet when you begin to peel back the onion we learn the difference between being great professionally in the spoken word is often VERY different than being great in action and execution.
Why is this? For starters, it’s easy to say we want to be great in our career, achieving success along the way. Make lots of money, have the prestigious title, corner office and be free in all sense of the word.
What isn’t so easy or talked about enough is what it actually takes to be successful in a career. It’s also worth noting that success can be very different from one person to the next.
Behind the scenes, successful careers always have three things in common:
1. failure and set backs
2. strong work ethic
The reason why there is a discrepancy between the ‘talk and action’ paradigm to a successful career is it just isn’t easy to be successful. If it was easy to be great in your career, reaching monumental levels, everyone would do it. Yet, the reality is not everyone is interested in putting in that kind of work ethic or commitment, regardless of what their mouths may say.
Of the three commonalities which make up a successful career the one I’ve found to be most influential is #3: SUPPORT. Most people who have reached success in their career will tell you they didn’t do it alone; what is common is to hear these people talk about others who have influenced them, guided them and been a shoulder to cry on during the hard times.
Want to become unstoppable in your career? Get a MENTOR!
No matter where you are in your career having a mentor is highly advisable as it can be the difference between you navigating the waters of a successful career versus drowning in the murky depths of the rat race. Mentors aren’t just strategic career advisers, they’re the professional voice of reason whispering notes of encouragement, big picture perspective and even accountability.
Mentors provide highly valuable insight and support to professionals of all ages, such as:
1. Business savvy
2. External perspective
3. Confidant (listener/ sounding board)
5. Comfort zone demolishers
Key Take Away: Mentors have the ability to guide you through the peaks and valleys of your career while providing you with insight that will help make important career-based decisions.
Action Item: Put together a list of the attributes you would like to get help with in your professional career and the ideal type of person that could help you with it. Check out www.micromentor.org for access to thousands of professionals interested in getting connected with you to help guide you on your professional journey. Micromentor is a non-profit organization that acts like an online dating service paring people who are interested in mentoring with people who need a mentor. I’ve been connected with a mentor now for almost 3 years and it was one of the best decisions I ever made in my professional career.
About the Author
Serving over a decade in the technical services industry in Orange County, CA, Travis Smith has developed a talent for assessing technical talent and overseeing technical projects. His other areas of specialty include: leadership development, business development, resource planning and creative solutioning.