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Monday Quickie - Breakthrough Leadership Advice Compliments of Drucker

8/25/2019

 
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Are you an effective leader? 

​If you answered ‘Yes’, how did you come to that conclusion?  Did you base your answer off your company financial performance,  goal achievement track record or your wonderful employee morale? What if Peter Drucker himself had an opportunity to review your leadership work, do you think he would come to the same conclusion? 

If by chance you are new to the philosophies and teachings of Peter Drucker I highly suggest taking some time to familiarize yourself with his works.  Short and sweet – Drucker is considered the godfather of business leadership and is responsible for much of what we know today on how effective leaders work and operate.  His works redefined leadership through the 60s, 70s and 80s and we still refer to his teaching on the daily today.

What makes for an effective leader?  Let’s ask Drucker himself.  ‘The Effective Executive’, a leadership book for the times and originally published in 1967, provides eye opening insight on exceptional leadership in ways which broke the mold back then and continue to do so today.  ‘The Effective Executive’ provides a straight forward, simplistic guide to “getting the right things done” for people in a leadership capacity.  What I found amazing about this book is how relevant and simplistic Drucker’s advice is, even for today’s purposes 52 years later in a business world that is far different from when these thoughts were put to paper.

So, what is it then that makes for an effective leader?

All too often I find people enjoy making the topic of leadership how-to’s overly complicated.  Maybe they do that to sell more books or to justify their new and insightful leadership methodology.  For me, I’ve found the more simplistic something is the better chance I have in understanding it, implementing it and continuing to act on it as a new habit. 

Drucker’s approach to leadership success and effectiveness is simplicity at its best.  He identifies the following five core competencies successful leaders should have as a part of the fabric that guides them through their daily work:
  1. Managing Time
  2. Focus on outward contributions, gearing efforts towards results
  3. Knowing where and how to mobilize strength for best effect
  4. Setting the right priorities
  5. Combining #1-4 with effective decision making

Humbly, I’d like to offer up a 6th leadership core competency to add to Drucker’s list:
  1. Empathy. Modern day leadership requires emotional intelligence, or simpler put and ability to be empathetic and understanding of others, especially ones employees.

While this list may seem incredibly simple, I can tell you from personal experience it’s anything but that.  Often times the most simplistic things in life can be the most difficult to master.  Why?  Because it takes discipline.  Though these concepts may be easy to understand, the difficultly comes in the form of holding oneself accountable to doing it above all other things.  That’s the tough part! 

“Intelligence, imagination and knowledge are essential resources [for a leader], but only effectiveness converts them into results.” – Peter Drucker

Being disciplined to doing the right thing at the right time is certainly easier said than done.  So much so that Drucker identifies that the number one reason for leadership failure is the inability or willingness to change with the demands of and expectations of the new job.

Key Take Away:
The leaders’ who are willing to change and adapt while being disciplined to doing the right things at the right time are the ones that will be the most effective.

Action Item:
Read Drucker’s book ‘The Effective Executive’.  Regardless of your job title the insight you’ll gain from his timeless approaches to leadership is worth every minute you spend reading it.
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Monday Quickie: 001 – Overcome Your Entrepreneurial Fears

10/22/2018

 
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The number one reason people opt out of entrepreneurship, which includes starting a business, being a solopreneur or even independent consultant, is fear.  The wild west of entrepreneurship can come with a lot of unknowns as ambiguity and uncertainly is often synonymous with starting a business.  It can be especially distressing for first time would-be-entrepreneurs to make the leap into small business as a result.  The transitionary period from corporate life to entrepreneur, even the thought of this transitionary period, is marked with great concern and fear which keeps people from making the jump.  For some it may be security at the current job, others it may be a lack of know-how in starting a business or simply a lack of self confidence in ones’ ability to make it on their own.  Regardless of the reason, fear is a factor all potential and current entrepreneurs must overcome.

I’ve found the best way to overcome fear is to confront it head on.  Fear grips us all, regardless of occupation, experience, background or capabilities.  The difference between the people who let fear own them versus those who use it as a tool to achieve comes down to two things: acknowledgement and action.  Rather than worry, it’s important we address our fears and understand them.  When we take the time to acknowledge our feelings and emotions it allows us to better process why we’re feeling this way, at which point we can begin to build a strategy for using those fears as a motivating force towards success.  Taking action against our fears comes in the form of slowing down, identifying your feelings, understanding the situation and then planning accordingly.  If time is on your side rest easy knowing that you can plan to be an entrepreneur first before you ever jump in the ring.  Create an attack plan, identify potential challenges and solutions on how to deal with them.  While you won’t be able to plan for everything taking a proactive approach to dealing with fear and using it as a tool perhaps may be enough for you to finally make the leap into the world of entrepreneurship.

​Key Take Away: Address your entrepreneurial fears head on, understand them and own it!

Action Item: Use your newly addressed fears as a guiding force to plan your entrepreneurial transition into being your own business owner. Build alliances, or peer groups, with other business owners to help with the transition while learning from their experiences along the way.
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Interested in learning more about entrepreneurship and hearing stories from people who have made the leap into business ownership?  Check out this event in Irvine, CA on 10/24/18: https://www.devicealliance.org/event/entrepreneur-event/
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Suffering from ‘Yes’ Syndrome? Here’s How to Fix It!

3/5/2018

 
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Have you found yourself saying ‘Yes’ to something at work and as you said it you wished you had said ‘No’? 

This sound familiar:

Coworker: “Hey Jezebel, we’re starting a new project team to [insert mindless crap you don’t want to do] and we need an extra person.  I know you’re swamped, it’s last minute and a bit outside your work but we could really use the help.”

Jezebel: [yes, this is you] “Oh I don’t know, I’m really busy with a lot of other projects.  I’m in over my head already.”

Coworker: “C’mon, we really could use your help.  We don’t have any other options and we can’t do it without you.  Plus, you’re good at running projects.  I’ll buy you lunch too!”

Jezebel: [still you] “Ughhh, okay fine.  Just let me know when we’ll start.”

Coworker: “Right now.”

Let’s be honest here – this has happened to all of us at one point or another, and I’ve been Jezebel on more occasions than I’d care to admit.  So why do we have such a hard time saying no at work?

Here’s are the nine most common reasons why we say yes at work when no is what we’re screaming from the mountain tops, silently in our heads of course:
  • We’re seeking approval
  • Wanting to belong
  • Cooperation/ Being a team player
  • Avoiding exclusion (FOMO)
  • Control
  • Self-Esteem, popularity, reputation
  • Fear
  • Guilt
  • Subjugation [all you people pleasers this is your calling card]

Saying yes when you really want to say no is indeed a problem.  According to the Harvard Business Review many of us say yes to avoid conflict at the office.  When we experience this it leaves us deflated, frustrated and stressed.  It can also lead to resentment between coworkers and an unhealthy work environment.  Sounds fantastic!

So how do we go about saying no while doing so professionally and politely?

Dr. Travis Bradley, author of the best-selling book ‘Emotional Intelligence 2.0’ and contributor for Forbes Magazine, summarizes the art of saying no beautifully in 5 steps:
  1. Find Your Yes [know what’s important to you]
  2. Sleep on It
  3. Sandwich the No Between Two Yeses
  4. Say No & Mean It [don’t beat around the bush]
  5. Be Prepared to Repeat Yourself [don’t let push back push your no to a yes]

When we say no our “ability to communicate ‘no’ really reflects you’re in the drivers seat of your own life.  It gives you a sense of empowerment.” – Vanessa Patrick, Prof at University of Houston

In theory this sounds fantastic.  It’s a new sense of self.  We’re walking tall and not going to take crap from no one.  We’re almost begging for an opportunity to show off our new ‘No’ skills.  Before you go off dodging and ducking everything that comes your way at the office make sure you keep in mind two things before you consider a ‘No’:
  1. Is this request important to my boss or the company?
  2. Will I gain experience that is helpful to my career by doing this?

If the answer to either of these questions is yes be sure to purposefully slow your decision making down and get introspective.   

​Making decisions about your career, involvement in work at the office, supporting your boss or other management and professional opportunities up for considered is no easy task.  It’s rarely a black and white decision as moments like this love to play in the gray area.  When you’re confronted with a tough decision and you feel like you want to say no quickly think about the two questions above, assess the situation then move forward with your answer.  If ‘No’ is still the right choice be sure to follow Dr. Bradberry’s advice to ensure your no lands as best as possible with your audience.
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How My Daughter Taught Me To Be A Better Leader

8/15/2016

 
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​Back in January of this year I was less than a month away from being a first time Dad.  To put it bluntly, I was scared!  What do I know about raising a kid and how will I show up for our daughter so that she grows up to be a strong and healthy young woman?  It’s a daunting thought process for a new parent as there is so much left to the unknown. What I hoped was that I would be able to lean on some of my leadership experiences from my career to get me through the soon to be experience of being a parent.
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​Six months later I’m amazed at what I’ve learned along the way about being a father.  Infants have much to teach us as their souls give us a glimpse into perfection.  They don’t have a negative bone in their body as their main desire in life is to be loved and cared for.  Simple as that.  Accomplish that and they’ll love you unconditionally.  Along the way I’ve picked up some nuggets of knowledge, which mind you were bestowed on be by an infant, and are now the cornerstone for my focus in business and as a leader.

​> Caring for others without expectation
I’ve learned quickly the importance and result of what happens when you give all of yourself to someone for their benefit and their benefit only.  When we do things for people because we’re looking to get something in return it cheapens the relationship as the receiver almost always sees through the other person.  What’s amazing is infants have this same perceptive quality.  When you care for them unconditionally they love you no matter what.  They appreciate and respect your kindness and give it back a thousand times what was originally offered.  Leadership is the same way.  Put yourself out there for others placing their careers ahead of your own and you’ll have a team of people who happily run through brick walls, achieving great heights along the way.

> Patience
Even if you don’t have kids you’ve probably heard this…kids require a lot of patience.  My whole life I’ve struggled in this area yet through some caring feedback over the years I’ve managed to slowly improve.  My daughter requires a whole new level of patience that I’ve never had to deploy before yet I find myself yearning for the opportunity to give it.  What you come to realize is that many times people don’t do things on purpose which leads to feeling of being upset, frustrated, irritated, etc which is what can cause people to lose their patience.  A lot of times it’s just a simple miscommunication.  When we keep this top of mind at work we can approach situations with a calmer, more understanding mindset which alleviates our need to get fired up.

> It’s the small things that count
It’s so easy to get wrapped up in life, focusing on things that are completely irrelevant to our day or perhaps even the reason for being alive in the first place.  I must admit, I struggle with this often.  One of the best things I’ve learned from my daughter is most of the worldly challenges I’m faced with are actually quite insignificant and the reality is that some of the smallest things in life are what really makes a difference.  A great example is every morning when I go to get her out of her crib (sometimes at a ripe 5:15AM mind you) I’m greeted with the biggest toothless smile you could ever image.  It goes ear to ear and immediately puts me in my happy place.  It’s moments like these that are great reminders for us that life is not all about spreadsheets, bottom lines and performance reviews.  If we take this same approach with our employees at work we’ll find ourselves much more satisfied with our career experience.

> The Platinum Rule of Relationships
The Golden Rule is the principle of treating others as one would wish to be treated oneself.  I’ve learned from my daughter that the ‘Platinum Rule’ is far more effective as the focus is to ‘treat others the way they want to be treated’.  If I take the time to do the things which are important to my daughter (like throwing blocks, yelling at trees, bouncing to music or gnawing on the couch cushions) I find she’s far more involved and happy with me than when I have her do something I want to do. (which typically means she’s sitting there supervising me from her Bumbo)  This same rule applies to our employees as when we treat them how they want to be treated and not how we ourselves want to be treated it sends a very specific message that we care about them and what’s important to their cause.

> FUN
While this may sound a little cliché I can assure you it is all too real.  I’ve grown up experiencing a life full of grand adventures and silly shenanigans.  Let’s just say I’ve had a lot of fun living life yet somewhere along the way I forgot how to have good, honest fun.  How to pretend.  My daughter reminds me that having fun is a state of mind and should be a source of achievement often.  While that may sound daunting and rather tiresome to focus on always having fun I can assure you the other side of the coin sucks royally.  When you aren’t having fun life feels like it’s just dragging on by.  So now if we aren’t having fun I make an abrupt face change in what we’re doing so that she’s smiling and giggling all over again.  Your employees will do the same.  If you purposefully make their work environment an enjoyable place to be your employees will enjoy coming to work, rather than having a serious case of the Mondays.
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Can Pokémon Go Improve Our Experience at Work?

7/18/2016

 
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The craze of the new hot app, Pokémon Go, has taken the world by storm as people meander aimlessly trying to catch little creatures to their hearts content.  As users continue to increase and we gain a better understanding of the fanfare this game has adopted an interesting parallel is developing which isn’t necessarily what the game is about at all, yet it’s a great learning opportunity for anyone in a leadership role.
Before we get into that, let’s start off with what the heck is this game anyways?
What is Pokémon Go?
It's a free-to-play, location-based, augmented reality, multiplayer online mobile game.  It’s a rebirth of a game that came out originally in the early 90’s which allows you to search for critters, catch them, train them and battle with them.  The game that was launched on July 6th uses your phone's GPS to track where you are while making use of a stylized Google map as the primary game board. Your character moves in the game as you walk around in real life, and events and objects – known as PokéStops – are associated with specific locations in the physical world.  You can look at the game world through your phone's display which serves as a viewfinder that mixes reality with game objects.
What has Pokémon Go accomplished?
It took a mere 3 hours to hit #1 on the iPhone app sales charts and a total of 13 hours for the game to hit the top of the US sales charts, bringing in $2M a day in revenue.  If that wasn’t impressive enough, its daily user penetration rate (% of people who download the app per day) is 10.81% whereas other blockbuster apps prior were only around 1.67% and 0.84%.  The average amount of time a user spends on the app each day is upwards of 45 minutes and the games retention rates are double the industry norm.  Lastly, this single app managed to raise Nintendo’s (creater of the app) market share by more than $7 billion, or 25%.  Basically it’s minting money left and right for the gamer maker. 
Why are so many people across such a large age range totally immersed in this app and what could we learn from it to implement in the workplace?  After reading that some of you might be thinking “why do we need to learn anything from it?  It’s a game, not work.”  That’s a valid point and you would be justified in saying that however I think there’s a great learning opportunity for any business owner or person in leadership to take note.
People like Pokémon Go because it’s an experience!
As leaders in business if we took anything away from what this app has accomplished it should be that the majority of people out there respond positively to things which elicit an interactive, creative and fun experience.  Is it then possible to harness the Pokémon Go experience and create that in a business setting?  You bet your backside it is, it’ll just take a little creative licensing to make it work.
Before we get into the 'how' let’s quickly explore why we would want to do this in the first place?
It’s a simple fact that happy employees produce successful companies.  When employees are cared for, respected and engaged successfully their productivity levels and general happiness soar in the workplace.  When people are happy they take less sick days, require less vacation and go above and beyond on the regular.  They don’t need to be told to go above and beyond as they do so naturally.  It’s not a utopian day dream to think that this is possible for every company out there because it is indeed possible.  It just requires someone to recognize the need for positive change and actually do something about it.
Now we’ll take what we’ve learned from the Pokémon Go experience and translate that into the workplace.
To create an experience that people will gravitate towards in the workplace we first have to listen and give people what they want, not what you (the leader) wants.  Once we know what our people desire we need to deliver on it by creating a work environment and culture that people are drawn too.  As Pokémon Go shows us people are willing to adopt things very quickly when it meets their needs and interests.  Creating a culture and environment that supports collaboration, appreciation and respect, along with having fun, are good starting points.
We also need to keep in mind that over complicating things at work doesn’t necessarily make it a better experience.  In fact, the simpler something is the better.  Pokémon Go does this perfectly by using something we already know (our phone GPS) and integrates it with our personal space and creative expression.  As a result we, the user, are put in the drivers’ seat to create an experience that is catered to our unique interests.  What that looks like at work is giving people the autonomy to make decisions and do their job effectively.
There’s an added bonus for us in the workplace!
We can create an experience that is stimulating and rewarding without the worry of being hit by a car, running into light poles or literally falling on our faces, which have been some wonderful experiences to come as a result of using Pokémon Go.
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Why We Misinterpret Our Employees True Wants & Needs

6/20/2016

 
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It's paramount to a leaders success that they create an environment where their employees can flourish and do so in a manner that breeds optimism and opportunity while showing them that the company (and leadership) is there to support them.

The above statement probably comes off a bit obvious as most people in business recognize that without a supportive, positive work environment leaders will struggle to keep their employees happy and working diligently.  If the notion of a positive work environment is so obvious than why do the vast majority of leaders struggle significantly to actually put one into action?

The answer: they don't listen!

Many leaders have a similar characteristic which contributes to our little problem we're discussing here.  The problem is that people love the sound of their own voice, so much so that other sounds (people's voices, options, ideas, frustrations, etc.) get stifled in the process.  The sound of our own voice makes us feel good yet too much of it can put us in situations where our mouths write checks our bodies can’t cash.  Wanting to be heard is part of our desire to influence, make an impact or speak our minds; whereas wanting to be heard over others (intentionally or unintentinoally) can be directly attributed to ego.

Listening isn't as easy as one thinks it is but it's one of the great truths having to do with leadership.  That truth is the art of listening is the end all be all in leadership.  

Why is listening an important habit to develop to be a good leader?  Those who possess the ability to listen earnestly experience deeper relationships, advanced awareness of how they show up and how others are impacted by them (EQ), are genuine in their care for others and are touted as being “leaders people would run through a wall for”.  To become an exceptional leader, you must develop your ability to listen. 

You may be thinking, “Well, that’s not very profound.  I listen all the time.”  But, do you really listen?
Let’s see how good of a listener you are.  If you’ve done one of the following in the last week you’ll want to continue reading this article:
  1. Interrupted someone while they were talking
  2. Judged someone or jumped to a conclusion before they finished speaking
  3. Continued typing on your computer or texting on your phone while someone was talking
  4. Responded to someone’s statement or question with:
    • Defensiveness
    • A question or statement unrelated to the persons first comment
    • Haste
    • Blame
  5. During a conversation you responded with interjections such as ‘yah’, ‘Hmmmm’ or ‘uh-huh’ (hate when I do this)
  6. Tapped your fingers or fidgeted frequently during a conversation

The list goes on, and on, however these six items seem to be the biggest perpetrators of what we see from people who aren’t engaged and listening.

Why is it we don’t listen?  Short answer – our egos get in the way of allowing someone else the stage to talk. 


The long answer – Perhaps you’re the exception as your listening skills are top notch.  For everyone else out there, which I’ll gladly throw myself into this boat, as leaders we struggle with listening.  We tell ourselves that others are wrong; only we know the truth; “I don’t have time for this”; I can multi-task while we’re talking; my point makes more sense; they’re idiots; they must not see the big picture (love that one); they have to hear my side before we can move on, etc.  With so much going on in the world today it’s easy to fall into the trap that you don’t have time to have a conversation, especially if that conversation isn’t of grave importance.

Leaders – read closely here. 

The success of your job depends on your ability to listen.  
Forbes writer Glenn Llopis says that when “leaders judge, they expose their immaturity and inability to embrace differences.”  Did you know that your act of not listening actually sent such a strong communication to the person on the other end? 

Imagine how it made them feel!


How can we fix this?

Short answer – zip it (our mouths that is) and focus on the person in front of you.
Long answer – put away your phone, your work at hand, close your computer screen or turn it off, close your door for that matter and stop mulling over that rerun episode of Keeping Up With the Kardashians you watched for the sixth time last night.  Do whatever you need to in order to give the person on the other side of the table your complete and undivided attention.

WHY should we focus on being better listeners?

When we listen we allow others to speak their mind furthering an atmosphere of open communication, respect and free flowing ideas.  Employees perform best in these environments and show up to work often times much happier to take on the day at hand.

​People follow and support leaders who live a servants’ mentality which means when their people have an idea, a question, a problem, or a wild haired suggestion, they listen as if listening is going out of style.  Being a servant doesn’t mean being a leader is weak, it means their people and company come first, before themselves.  Conversation is the gateway to a persons’ mind, body and soul.  It's best we listen or we’ll run the chance of missing out on some truly incredible opportunities to serve the very people that make all the difference - our employees.
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13 Steps To A New Successful You In Leadership

6/13/2016

 
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​Back in December of 2015 I wrote on a topic that was near and dear to my heart as it is something I came across often in business, matter of fact still do today.  It’s a challenge which all companies deal with quite frequently and seem to struggle creating a sound solution to the problem.

What is the challenge you ask? 

It’s transitioning an individual contributor into a management role for the first time and doing so successfully.

Identifying a person, let alone the right person, to take on management responsibilities is becoming increasingly more difficult.  HBR put out a stat recently which indicated companies fail to choose the candidate with the right talent for the job 82% of the time when hiring for management roles.

If it is so tough to hire for management than imagine the challenge and stress a person feels when they do get the job and are new to the role.  I’ve been there and can share from direct experience that most often you get thrown into the deep end, left to tread water with a giant weight over your head.  The majority of companies out there don’t offer formal training programs to their newly promoted managers therefore the sink or swim mentality is a very real and potentially frightening hurdle people looking to be promoted need to be aware of.  Without the right training, development and mentorship it’s incredibly challenging how tough management jobs can be.

Have no fear my friends.  Even if you find yourself in a management role without the necessary training and development there are many things you can do to improve your likelihood of success.  If you follow these 13 steps you will be on your way to building a future that is purposeful and aligned for success as your lead your team to victory.  (or a full write up and details of how each step below works click on the following links: part-1, part-2 and part-3)

1. Read “The Go-Giver” by Bob Burg and John David Mann
2.Have a 1:1 (One-on-One) with Your New Boss
3. Communicate Your Plans to Your New Team
4. Learn About Your New Role and How It Impacts the Business
5. Identify a Professional Mentor Outside of Your Immediate Company
6.Schedule 1:1 (One-on-One) with Your Team
7.Create Performance and Professional Development Plans
8.Develop Time Management Structure
9.Develop Relationships With Other Leadership
10.Create A Department Game Plan
11.Present Game Plan To Your Team
12.Create Systematic Communications & Follow Ups
13.Plan A Team Event
 
These 13 steps are to be used as an outline to reach success as you step into leadership.  My best advice is to use this framework in combination with a style that is authentic to who you are as a person and who you want to be for others.
 
It is my belief that anyone CAN be successful in leadership so long as they have the right attitude, mindset and care for others.  This is the foundation for which you need to be successful in leadership.  Having a leadership game plan along the way merely keeps you on track, increasing your chances for success and happiness, providing you the best opportunity to serve those lead.
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5 Reasons Leaders Experience Loneliness & How to Overcome It

5/23/2016

 
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Leadership is one of the hardest things a person can do.  There’s no manual, no playbook, no cliff notes that give leaders the ‘secret sauce’ to successfully lead the charge.  Sure there are thousands of avenues one could go to learn more about leadership however at the end of the day it’s still a job that mainly rests on intangible actions like care, intuition and respect for the very people leaders serve.

Leading can be a lonely experience. 

The feeling of loneliness at the top is much more common than most people realize as more than 50% of leaders indicate they have experienced loneliness at one point or another in their career.  The stats are even higher for first time leaders at a whopping 70%.

When leaders experience solitary the impacts can be devastating.  Isolation and loneliness have a direct negative affect on a leaders’ performance which then directly impacts their employees, departments, business units and companies. 

How is it then that leaders find themselves down in the dumps?  Some of the most common causes are:
1. Forced Isolation
Leaders often times seclude themselves from the rest of the group by working in an office which can create imaginary barriers between them and their staff.  Closing the door actual creates a real barrier that communicates “I’m not available and don’t have time for you”.  Regardless if this isolation was intentional or unintentional it produces the same results where the leaders’ staff hesitates to communicate with their boss, or not at all.

2. Decision Making
In most businesses decision making is typically left to the people carrying the torch.  When decisions go well all is good in the world yet when decisions produce less than spectacular results the leader is left out in the cold to take the brunt of the responsibility.  It’s part of the job but it can also produce isolation at a whole new level which isn’t typically understood or felt by the leaders direct reports.

3. Don’t Ask For Help
Many times isolation is self-inflicted as leaders don’t ask for help from their teams or peers.  There’s an unspoken feeling for many leaders which goes something like, “they expect me to know everything because that’s what I get paid for”.  Thoughts like this can be incredibly damaging and certainly have no justifiable basis for being correct or healthy.

4. Lack Humility
When leaders act in a way which broadcasts ‘I’m more important than you because I’m in a leadership role’ employees quickly disengage, refraining from putting effort in to build relationships with their leaders or working hard on their behalf.  When leaders act this way many times it can be attributed to ego.

5. Poor Treatment of Others
​One of the quickest ways a leader can find themselves on solo island is by treating their employees or staff in a poor manner, as they lack emotional intelligence.  When employees feel like they aren’t valued or respected they withdraw which commonly leads to limited interaction and feedback with leadership.  The result is a drift occurs in the organization between what leadership wants and what employees are doing.

Let’s be clear here, we aren’t about to throw a pity party for our leaders.  They’re grown ups right, big boys and big girls who have made the choice to enter leadership on their own accord.  So if they’re feeling isolated or lonely than it’s by their own doing, right? 

Not necessarily. 

While we’d all love to think that statement above is accurate the reality is that employees do in fact have some ownership in the leadership isolation situation.  Employees have a unique ability to see things their leaders don’t, hear things their leaders don’t and help in situations their leaders would otherwise be clueless about.

These five options when implemented help to foster an environment of support and mutual respect, one in which both leader and employee benefits from:
  1. Leaders need to develop a servants mindset for their employees
  2. Employees need to commit to giving feedback to leadership in real time
  3. Leaders need to develop peer groups and or an advisory group
  4. Leaders should focus on getting a coach or mentor
  5. Leaders need to humble themselves and ask their employees for help and feedback

When leaders and employees work together and support one another it significantly reduces the likelihood people of any kind will experience isolation. 

​“There is no respect for others without humility in one's self.” - Henri Frederic Amiel
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The Secret to Unlocking Your Leadership Potential

5/20/2016

 
What’s the mythical trait that allows people to be exceptional leaders?  Don’t worry, it’s not as elusive as a unicorn or a four leaf clover.  It’s something we all have to varying degrees, yet few understand it or have put time into developing it.  Ever heard someone say, “she’s a great leader, she must have been born that way.”  When we see or speak of leaders that have made an impact, that intangible piece we’re referring to actually has a name.  In today's world in order for you to ‘unlock’ your leadership potential, or improve your leadership ability for that matter, the single best thing you can focus on developing is your Emotional Intelligence (EI).  Emotional Intelligence is being self aware of your emotions, understanding them, and knowing how they affect those around you.  This includes being able to see the emotions of others and what impacts they have on the individual and those around them.
EI isn’t the new kid on the block.  Daniel Goleman first brought the term to light in the mid 90’s and applied it to business via a Harvard Business Review article in ’98.  Since then it’s been talked about and studied like wild fire with plenty of studies concluded and replicated all pointing to the same results.  What these studies tell us is those who have a higher than average EI index outperform their counterparts in leadership roles in almost all aspects than those who don’t have EI or very little of it.  
I recently watched a video online which gave one of the best definitions and breakdowns of EI I’ve seen in recent memory.  James Mankelow, CEO of Mindtools, shares this easy to follow breakdown of what makes up Emotional Intelligence:
  1. Self Awareness – understand how you’re feeling and the affects on others
  2. Self Regulation – ability to control emotions and actions
  3. Motivation – those with high motivation willingly put off short term rewards for long term success
  4. Empathy – intuitive understanding of others emotions and what motivates them
  5. Social Skills – ability to work positively with others and manage conflict
As I've been learning more about EI I've come across an incredible, and at times overwhelming, amount of information on the subject as well as leadership, including two reports that offered up a sobering dose of reality:
DDI recently did their annual Global Leadership Forecast survey where they spoke with 15,000+ executives amongst 2,000+ companies.  The 60 page report is chalk full of data, most of which points towards one central theme – there is a lack of confidence amongst existing leaders on who is going to take the torch for the next leg of the race.  In fact, the executives that were surveyed in DDI’s report cited that 48% of the workforce doesn’t meet a ‘high-potential’ status, which would be necessary for leadership roles.
If that isn’t enough of a reason to spend time improving your EI take a look at what Deloitte published via their Business Confidence Survey: the majority of executives (52% in current roles and 59% in transition) identified one of the most troubling business issues they are faced with is that their direct reports don’t have the skills to take on elevated leadership roles.
However you want to cut it up there seems to be a gap between leadership opportunity and the ambition of the larger workforce to seize it.  Sure you could blame all sorts of other factors for why that is but at the end of the day it seems as though people aren't stepping up like they used too.  I like to fancy myself as an optimist, so choose to look at it this way – if we all have the ability to control our destiny (which I believe we do) and there’s now proof behind what can get us there (developing our EI), then it’s a matter of elbow grease and time before we arrive at our destination.
Leadership is an art form, the more you understand yourself and your EI, the better chances you’ll have at climbing the ladder to your golden perch while also helping those around and under you do the same.
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Effective Leadership - Insights from the Godfather of Business Leadership

5/20/2016

 
What if Peter Drucker himself had an opportunity to review your leadership work, what do you think he would say?  Would he say you're an effective leader?
If by chance you are new to the philosophies, teachings and writings of Peter Drucker I highly suggest taking some time to familiarize yourself with him.  Short and sweet – Drucker is the Godfather of Business Leadership (let’s just go by GBL moving forward) and is responsible for much of what we know today in how effective leaders work and operate.
What makes for an effective leader?  I just finished reading a fantastic, classic leadership book by GBL himself, ‘The Effective Executive’, originally published in 1967.  As noted on the front cover of the book, ‘The Effective Executive’ provides a straight forward, simplistic guide to “getting the right things done” for people in a leadership capacity.  What I found amazing about this book is how relevant and simplistic Drucker’s advice is, even for todays’ purposes in a business world that is far different from when these thoughts were put to paper some 48 years ago. 
So, what is it then that makes for an effective executive [leader]?
All too often I find people enjoy making the topic of leadership how-to’s overly complicated.  Maybe they do that to sell more books, or justify their new and insightful leadership methodology.  For me, I’ve found that the more simplistic something is the better chance I have in understanding it, implementing it and continuing to act on it as a new habit. 
Watch Out Now – just because something is simple doesn’t necessarily mean it is easy to do, or consistently for that matter.
Drucker’s approach to leadership success and effectiveness is simplicity at its best.  He identifies the following five core competencies successful leaders should have as a part of the fabric that guides them through their daily work:
  1. Managing Time
  2. Focus on outward contributions, gearing efforts towards results
  3. Knowing where and how to mobilize strength for best effect
  4. Setting the right priorities
  5. Combining #1-4 with effective decision making


“Intelligence, imagination and knowledge are essential resources [for a leader], but only effectiveness converts them into results.” - Peter DruckerWhile this list may seem incredibly simple, I can tell you from personal experience it’s anything but that.  Often times the most simplistic things in life can be the most difficult to master.  Why?  Because it takes discipline.  Though these concepts may be easy to understand, the difficultly comes in the form of holding oneself accountable to doing it above all other things.  That’s the tough part! 
Being disciplined to doing the right thing at the right time is certainly easier said than done.  So much so that Drucker identifies that
"the number one reason for leadership failure is the inability or willingness to change with the demands and expectations of the new job".So therein lies the secret!  Thank you, GBL!  The leaders’ who are willing to change and adapt while being disciplined to doing the right things at the right time are the ones that will be the most effective.
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    About the Author

    Travis Smith is the founder and managing director of Square-1 Engineering, a life sciences consulting firm, providing end to end technical project services to companies which design, develop and or manufacture products in Southern California.  He successfully served the life sciences marketplace in SoCal for over 15 years specializing in engineering services, consulting, project outsourcing and leadership development. In 2019 he was recognized as a ‘40 Under 40’ honoree by the Greater Irvine Chamber of Commerce as a top leader in Orange County, CA.

    Travis also serves as Chairman, Board of Directors for DeviceAlliance, the only Southern California based medical device non-profit professionals organization and member of the University of California Irvine's Division of Continuing Education Advisory Board for Medical Product Development.  He holds a business management degree from California State University Long Beach and is a graduate of the Southern California Entrepreneur Academy.

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